More people in Hong Kong are turning to alternative and complementary therapies as part of their everyday healthcare. In 2023, 18 government-subsidized Chinese Medicine Clinics cum Training and Research Centres (CMCTRCs) has recorded over 1.2 million visits, and estimated 10 million attendance for CM outpatient services in the private sector. Many rely on treatments like acupuncture, chiropractic care, osteopathy, and naturopathy for chronic pain relief, stress management, digestive issues, and post-injury rehabilitation.
However, while these services are widely available in Hong Kong, not all health insurance plans automatically cover them, and coverage limits can vary significantly. Understanding what your policy includes can help you avoid unexpected out-of-pocket expenses, particularly if you receive regular treatments.
Why Alternative Therapy Matters in Hong Kong
Alternative and complementary therapies are often used alongside Western medicine in Hong Kong. For many people, these treatments are not only for addressing illness, but also for maintaining long-term health and overall well-being.
When integrated thoughtfully with conventional medical care, these approaches can form a meaningful part of a balanced health routine.
For instance, chiropractic adjustments can improve posture and joint mobility, particularly for those with desk-based work routines, while herbal medicine plays a role in strengthening the immune system and supporting long-term recovery.
Yet, the costs of ongoing treatment can add up quickly. A private acupuncture session typically ranges from HK$100 to HK$1,000, depending on the treatment and herbs prescriptions received, while chiropractic treatment can vary from HK$350 to HK$500 or more depending on clinic and practitioner expertise.
For those who rely on regular services, expenses can become a burden without proper insurance support. This is why understanding your alternative therapy insurance benefits and claim limits is essential.
What alternative therapies are commonly covered
Nowadays, many private health insurance plans in Hong Kong includes coverage for alternative or complementary therapies. Coverage is typically included as part of your outpatient benefits, although some plans only provide it as an add-on to inpatient insurance.
Below are therapies commonly included in insurance plans:
- Acupuncture: This involves inserting fine needles to relieve pain, inflammation, and tension. Usually covered when performed by a registered TCM practitioner.
- Traditional Chinese Medicine (TCM): Consultations are often covered, but herbal medicine reimbursement varies; some plans cover part of herb costs, others exclude them.
- Chiropractic Care: Focuses on spinal alignment and posture-related pain relief. Coverage is common, though visit limits or per-session caps may apply.
- Physiotherapy: Supports recovery and mobility after injury or surgery. Generally covered under outpatient benefits; some plans require a doctor’s referral.
- Osteopathy: Hands-on treatment to improve musculoskeletal function. Coverage depends on insurer and whether the osteopath is in the approved network.
- Homeopathy and Naturopathy: Uses natural remedies and holistic treatment plans. Coverage is less common and varies widely between insurers.
- Other Services: Some plans also include podiatry or dietician consultations, particularly when medically necessary.
How CCW Global alternative therapy insurance can help

Coverage for alternative therapy varies significantly between insurance providers. Higher-tier policies generally offer greater flexibility and higher caps, which can make a difference for people undergoing frequent treatment. Some treatments, like physiotherapy or chiropractic care, may require a referral from a registered medical doctor to be covered.
CCW Global works with a wide range of local and international insurers, including AXA, Bupa Global, AIG, Allianz, Bowtie, and more, to help identify which plans best support your preferred treatment style.
When comparing options, the expert insurance brokers at CCW Global considers reimbursement limits, referral requirements, approved practitioner networks, and whether herbal or supplementary treatments are included, to ensure your policy aligns with your health needs and routine care habits.
How to choose an alternative therapy insurance plan
Before you choose or update your medical insurance plan, consider your medical needs and check if the specific therapies you want are covered. Then, you can review any limits on visits or costs, as well as network restrictions, and if it can be added to an existing plan.

Your Current Healthcare Routine
Think about which therapies you use most often, whether it is acupuncture, chiropractic, or TCM consultations. Frequent treatment may require higher annual limits or plans that cover both consultations and prescribed herbal medicine.
Practitioner Qualifications
Insurance generally requires treatment from licensed practitioners. Even for non-hospital services, the provider must meet the insurer’s recognised professional standards. It is a good idea to confirm your preferred clinic or practitioner is eligible for reimbursement.
Direct Billing Convenience
Some insurers partner with clinics to provide direct billing, allowing you to receive treatment without paying upfront. If your preferred practitioner is outside the network, you may need to pay first and claim reimbursement later, sometimes with lower reimbursement rates.
Coverage Outside Hong Kong
If you travel frequently or live between cities, consider whether the policy includes global outpatient coverage. Local plans may have lower limits and more restrictions, while international plans usually offer broader flexibility at a higher premium.
To find the best plan for alternative and complementary therapy coverage, speak to a CCW Global advisor in Hong Kong for a free quote on alternative therapy insurance today.
About CCW Global
CCW Global is an expert insurance broker in Hong Kong. Founded in 2012, we are dedicated to serving our clients across all their coverage needs and provide a no risk no obligation quotation service that ensures you only pay for the insurance you require.
Ask CCW – where your insurance is always Swift, Simple, and Sorted.
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