The official standalone ticket sales for Coldplay’s Hong Kong concerts ended on Thursday morning, when tickets for the general sale were snapped up in under two hours. Passes for the three concerts in April 2025 have been hard to come by, despite there being four rounds of sales since Monday — an Artist Pre-Sale, a Live Nation Members Pre-Sale, and today’s general sale on Cityline, as well as ticket-and-hotel bundles on the Klook app.
Coldplay fans have taken to social media to complain about long wait times on Cityline and express disappointment when they could not buy tickets even after being in online queues on multiple devices for extended periods of time. Those who did manage to get access to tickets — priced between HK$399 and HK$6,599 — found that there were limited quantities, some listed as “temporarily not available”, or only single tickets left in certain categories.
“Already sold out Coldplay tickets for Hong Kong. Cityline, What’s the point of making people queue for 40 minutes and then not let you buy the seats?” said one user on X (formerly Twitter), with another on Facebook saying, “Most tickets are bought by people with bots.” Another joked, “More likely I’ll win Mark 6 than see Coldplay live in HK is 100% guaranteed.”
However, there were still Klook packages available on Thursday afternoon for purchase on the app. Some Hongkongers were hesitant about shelling out up to HK$16,120 for one- or two-night stays at four- or five-star hotels in Hong Kong, while others said that it was preferable to splurging on overpriced tickets from the secondary market.
Unofficial channels like Viagogo feature listings in which standing tickets that cost HK$1,399 are going for as much as HK$11,099. Tickets have also popped up on resale platform Carousell, but not seemingly at the inflated prices they were at after the initial Artist Pre-Sale. This is most likely because Carousell began to take down “concert ticket listings… [such as] recreational tickets above face value” and encouraged users to report similar listings.
“We understand that Hongkongers are excited about the upcoming concert, and we would like to urge the community to remain vigilant when buying tickets on the platform. Users are encouraged to report any of such listings to us and have the option to do so directly through the ‘Report Listing’ feature that’s available on both the web and the app. Our team will review these reports within 24 hours from when it’s being reported, said a Carousell spokesperson.”
Fans of the Brit pop band who have managed to get their hands on tickets to their shows on April 9, 11, and 12, 2025, need to collect physical tickets a few weeks before concert day. In the meantime, the venue for the performances, the 50,000-capacity Kai Tak Stadium, is nearing completion and will host the Hong Kong Sevens in March 2025, which is being seen as a test run for the highly anticipated concerts.
Image credits: Coldplay